Turn off or mute your mobile phone as soon as possible.
Try to arrive at the venue 10 minutes prior to the service. This will allow you time to find a park, walk to the service location, greet the family and friends and meet with others that you would like to sit or stand with.
If attending a service at the chapel, the first rows are generally reserved for immediate family, speakers and very close loved ones. These are the individuals that will also leave the chapel first when the service ends. If you don't fall into this category then continue to fill the other available space. It's best not to leave empty rows.
Please note that larger services may require that some people stand at the back of the chapel or outdoors. In those cases, please ensure that seats are provided to those who require them.
Get comfortable prior to the service beginning. If you will require a chair for the length of the service, a toilet visit or would like tissues or water, speak to the Shoalhaven Bereavement Services staff or the funeral director.
Join in with the service if you can. Singing, moments of silence, placing of items on the coffin or lighting of candles are a few examples of things that you may be asked to participate in. There is generally no obligation to do anything you are uncomfortable with.